EJBF24 TICKETING

Online at EJBF.CO.UK

By Phone on 0131 226 0013 and in Person at 180 High Street EH1 1QS between 10am and 5pm Monday to Friday and every day of the festival.

Tickets are also available from Assembly George Square Box Office from the start of the festival. For Jools Holland, you can book via our website, call Festival Theatre on 0131 529 6000 or visit them at 13-29 Nicolson St, Edinburgh EH8 9FT

To help us assist you fully, please contact 0131 226 0013. If you require a Personal Assistant, their ticket will be free (subject to availability). Please note that not all venues are wheelchair accessible. We apologise for any inconvenience. Please contact the venue directly for performances at Festival Theatre and Maid of the Forth Jazz Cruise.

Under 16s go FREE to any concert at George Square Spiegeltent and St Bride’s Centre if accompanied by an adult. These tickets must be booked in advance and are subject to availability on 0131 226 0013. This offer does not include Tenement Jazz Band's Cabinet of Curiosities. Babes in arms go free to any concert except those at The Jazz Bar and Leith Arches. Both discounts are not applicable to performances starting after 9pm.

Tickets priced £5 will be available on the door for selected concerts. We will announce the concerts on Friday 28 June 2024. Proof of status must be shown.

Each transaction is subject to a small non-refundable booking fee of:

Transactions up to £25 = £0.50
Transactions from £25.01 – £50 = £1
Transactions from £50.01 – £75 = £1.50
Transactions from £75.01 – £100 = £2
Transactions over £100 = £2.50

• Tickets are non-exchangeable, and non-refundable after purchase, except in the case of cancelled performances/events. Refunds for cancelled performances/events must be obtained from the point of purchase

• Ticket promotions or special offers are subject to availability, and may be withdrawn at any time. Retrospective discounts cannot be applied to existing bookings.

• EJBF cannot accept responsibility for line-up changes

• Please check your ticket/s on receipt carefully and contact us immediately if there is a mistake.

• Please check your tickets for doors opening times before the concert starts. Please arrive promptly. Latecomers may not be admitted.

• Tickets will be sent by email. Please print out or show staff on your phone on the day.

When do doors open?

Opening times vary – please check your ticket for door opening times. Please arrive promptly. Latecomers will only be admitted on the discretion of the venue team.

How will my tickets arrive?

Your ticket is a QR Code which will be sent by email and can be printed at home or shown at the venue on your mobile phone. Please note: you will receive one QR Code per transaction – this can be used for all events booked. If you have any issues, please call 0131 226 0013 or email boxoffice@ejbf.co.uk.

Who do I speak to if I have questions about accessing the venue?

Please call 0131 226 0013 for all access booking and questions.

Apple & Google Wallet

In your e-ticket you will find an Apple and Google Wallet link for each performance booked. When viewing your e-ticket on a suitable mobile device, just click the relevant option and it will load the e-ticket to your wallet. 

Due to restrictions placed by Apple and Google. This option is not available if you purchase 10 or more tickets for a single performance.

If your ticket is refunded due to a show cancellation it will still appear in your wallet, therefore you will need to delete it yourself. 

You can share a QR code using Apple and Google Wallet. This will create a QR code per ticket rather than the QR code per transaction in the e-ticket. Once the tickets are added to your wallet, open the wallet on your mobile device and follow the ‘Share’ options. Please note, you can only share e-tickets to and from the same device type (ie Apple to Apple). 

We would recommend using the standard SMS to share the QR code, as the design of the message created by Apple and Google Wallet is clearer using this format. 

Once you have shared the ticket, we would recommend deleting the ticket from your own wallet to avoid confusion when getting tickets scanned.